Who is responsible for shipping the products purchased on your website?
We operate as an affiliate shop, meaning we do not sell or ship products directly. Instead, we collaborate with a range of trusted sellers and retailers who handle the fulfillment and shipping of their own products. Once you make a purchase through our site, the responsibility for shipping lies entirely with the seller of the product. Each seller has their own shipping methods, timelines, and policies, which are outlined on their respective platforms.
How can I track my shipping status or inquire about my order?
If you need to check the shipping status of your order or have questions about its progress, we recommend contacting the seller directly. The seller’s contact information, shipping terms, and order details are usually provided in your order confirmation email or on their official website. By reaching out to them, you can obtain real-time updates, tracking information, or answers to any inquiries related to your purchase.
What should I do if I encounter a problem with shipping?
In the event of a shipping-related issue—such as delays, incorrect items, or missing packages—please get in touch with the seller responsible for your order. Since they manage the shipping process, they are best equipped to resolve any concerns. Use the contact details provided during your purchase, either in the order confirmation email or on the seller’s website, to explain the issue and seek a resolution. Most sellers have dedicated customer service teams to assist with such matters, ensuring that your concerns are addressed promptly and effectively.
We value your experience and recommend reviewing each seller’s policies and contact information before completing your purchase to ensure smooth communication if needed.
